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--- en:verejne:faq [29.09.2019 13:53] – [Membership] typo "chollege" Pavel Valach
+++ en:verejne:faq [05.02.2023 13:22] (current) – [Membership] Miroslav Čáp
@@ Line 2: / Line 2: @@
 ====== FAQ – Frequently asked questions ======
 ===== Membership =====
@@ Line 24: / Line 26: @@
-=== Why cannot I pay for only three months? (e.g. 400 CZK for a quarter of the year) ===
+=== Why cannot I pay for only three months? (e.g. 500 CZK for a quarter of the year) ===
 Mainly due to the administrative burden. The membership fees are set in a way that does not bring excessive burden to our administrators, treasurer or accountant. Administrators and treasurer carry out their duties voluntarily and without reward.
-=== Is it possible to pay the membership fee "in advance"? (e.g. 1600 CZK for a year) ===
+=== Is it possible to pay the membership fee "in advance"? (e.g. 2 000 CZK for a year) ===
 Currently not. It would bring a great administrative burden, mainly due to the interaction with the tax office.
@@ Line 37: / Line 39: @@
 Yes, that is possible. Please, send the fee for each person separately, with the correct amount and variable symbol for each member.
-//Example:// If you sent us an amount of 1600 CZK for 2 people, then we could not activate your membership and we would have to return that payment. The correct way is to send 800 CZK with VS 12345 and 800 CZK with VS 12346.
+//Example:// If you sent us an amount of 2 000 CZK for 2 people, then we could not activate your membership and we would have to return that payment. The correct way is to send 1 000 CZK with VS 12345 and 1 000 CZK with VS 12346.
@@ Line 51: / Line 53: @@
 Paying through wire/bank transfer/internetbanking (or at a Czech Post)? To make (y)our job easier, make sure that account number, variable symbol and the amount is correct. You can find all of these on the [[en:verejne:clenstvi|Club Membership]] page, and also after logging in to [[https://sinis.sin.cvut.cz|SINIS]] - tab “Membership & Payments”.
-If you messed up the variable symbol and the amount is correct, contact the admins at [[platby@sin.cvut.cz]] and we will match the payment manually.
+If you messed up the variable symbol and the amount is correct, contact the admins at [[admin@sin.cvut.cz]] and we will match the payment manually.
-Accidentally punched in wrong amount of money? We usually return these payments where they came from. But just in case, please let us know at [[platby@sin.cvut.cz]] anyway.
+Accidentally punched in wrong amount of money? We usually return these payments where they came from. But just in case, please let us know at [[admin@sin.cvut.cz]] anyway.
 ==== On-line payments, general issues ====
-In any case, if something went wrong with your payment, you can make a claim - please email us the payment details as soon as possible at [[platby@sin.cvut.cz]] and we will handle it without undue delay. If you paid by wire/bank transfer, please also include your bank account number.
+In any case, if something went wrong with your payment, you can make a claim - please email us the payment details as soon as possible at [[admin@sin.cvut.cz]] and we will handle it without undue delay. If you paid by wire/bank transfer, please also include your bank account number.
 Usually the matter is resolved in several days. In case we determine the error was not caused by us, we will pass your claim to our payment service provider.