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| en:verejne:clenstvi [07.09.2019 22:03] – [How to become a member] Pavel Valach | en:verejne:clenstvi [05.02.2023 13:12] (current) – [Via wire transfer / Czech bank account] Miroslav Čáp | ||
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| Club Sincoolka offers its membership to all university students accommodated at either Sinkuleho or Dejvická dormitory. Other persons can also apply, subject to conditions for membership in [[https:// | Club Sincoolka offers its membership to all university students accommodated at either Sinkuleho or Dejvická dormitory. Other persons can also apply, subject to conditions for membership in [[https:// | ||
| - | In case of doubt, it is best to [[https://www.sin.cvut.cz/en/executive-board-club-sincoolka|ask our Chairman or the Executive Board]]. | + | In case of doubt, it is best to [[https://sincoolka.cz/en/contacts|ask our Chairman or the Executive Board]]. |
| ===== How to become a member ===== | ===== How to become a member ===== | ||
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| First, we'll ask you to [[en: | First, we'll ask you to [[en: | ||
| - | Then, you will need to come to our office with a **valid identity document** (citizen ID or passport) and sign a paper sign-up form [[en: | + | Then, you will need to come [[en: |
| + | |||
| + | Then you will [[#How to pay the membership fee|pay the membership | ||
| And, once we receive your payment, assuming all conditions are met, you become our member! | And, once we receive your payment, assuming all conditions are met, you become our member! | ||
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| ===== Membership types ===== | ===== Membership types ===== | ||
| - | ^Membership type^Cost^Benefits + details| | + | ^ Membership type ^ Cost ^ Benefits + details |
| - | ^**Basic**|CZK | + | ^ **Basic** |
| - | ^**Network**|CZK 600 / semester|Connection to academic network \\ Access to the dormitory printer | + | ^ **Sports** |
| - | ^**Sports**|CZK | + | |
| - | All Sincoolka members are also members of [[https:// | + | All Sincoolka members are also members of [[https:// |
| //Both documents are currently only available in Czech language.// | //Both documents are currently only available in Czech language.// | ||
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| //Our preferred method.// | //Our preferred method.// | ||
| - | Do you have an account with Fio bank in the Czech Republic | + | Do you have an account with a bank in the Czech Republic? |
| === Payment details === | === Payment details === | ||
| * (Beneficiary) Account number: **99924050** / **2010** (FIO bank) | * (Beneficiary) Account number: **99924050** / **2010** (FIO bank) | ||
| - | * Amount: **the sum of membership fees** (e.g. Basic + Network | + | * Amount: **the sum of membership fees** (e.g. Basic + Sports |
| * Variable symbol: fill in your **UID** (you can find it [[https:// | * Variable symbol: fill in your **UID** (you can find it [[https:// | ||
| * Constant symbol: **do not fill in** | * Constant symbol: **do not fill in** | ||
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| Now, you can pay the membership fee through an online payment gateway. To pay on-line, [[https:// | Now, you can pay the membership fee through an online payment gateway. To pay on-line, [[https:// | ||
| - | Both network and sport membership can be paid this way. We use [[https:// | + | Both network and sport membership can be paid this way. We use [[https:// |
| === Supplemental information === | === Supplemental information === | ||
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| * We will activate your membership **immediately after we receive the confirmation of payment** from our gateway provider. It should only take a few minutes. | * We will activate your membership **immediately after we receive the confirmation of payment** from our gateway provider. It should only take a few minutes. | ||
| * Your credit or debit card must have **online payments allowed**. The gateway will use 3D Secure verification (Mastercard SecureCard, Verified By Visa atd.) where possible. | * Your credit or debit card must have **online payments allowed**. The gateway will use 3D Secure verification (Mastercard SecureCard, Verified By Visa atd.) where possible. | ||
| - | | + | * TIP: With most banks, it is possible to temporarily allow online payments and disable them after payment. |
| - | * After your payment is complete, you will receive a confirmation on your e-mail. We will pass your e-mail address to pays.cz | + | |
| + | * After your payment is complete, you will receive a confirmation on your e-mail. We will pass your e-mail address to pays.cz | ||
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| You can pay with cash: | You can pay with cash: | ||
| - | * At any Czech Post office (Česká pošta) [[https:// | + | * At any Czech Post office (Česká pošta) [[https:// |
| * At any Fio bank office. The fee for this service is CZK 90 Kč. | * At any Fio bank office. The fee for this service is CZK 90 Kč. | ||
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| [[https:// | [[https:// | ||
| - | ===== Returns, refunds and claims ===== | ||
| - | |||
| - | ==== Bank transfers ==== | ||
| - | |||
| - | Paying through wire/bank transfer/ | ||
| - | |||
| - | If you messed up the variable symbol and the amount is correct, contact the admins at [[platby@sin.cvut.cz]] and we will match the payment manually. | ||
| - | Accidentally punched in wrong amount of money? We usually return these payments where they came from. But just in case, please let us know at [[platby@sin.cvut.cz]] anyway. | ||
| - | ==== Online payments and other issues | + | ===== FAQ – Membership ===== |
| - | In any case, if something went wrong with your payment, you can make a claim - please email us the payment details as soon as possible at [[mailto:platby@sin.cvut.cz? | + | {{page>:en: |
| - | Usually the matter is resolved in several days. In case we determine the error was not caused by us, we will pass your claim to our payment | + | ===== FAQ – Returns, refunds, claims and payment |
| - | Be advised that the whole claim process can, in the worst case, take up to 30 days. | + | {{page>: |