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en:verejne:covid [07.04.2020 19:24] – [General information] Pavel Valach | en:verejne:covid [20.04.2020 21:27] – refund info Pavel Valach | ||
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* https:// | * https:// | ||
* https:// | * https:// | ||
- | ===== Office hours ===== | ||
- | To protect | + | ===== Refunding of membership fees ===== |
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+ | If you were affected by the COVID-19 and cannot currently use our services, you can request a refund of membership fees. See {{ : | ||
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+ | The request is ready for you in SINIS [[https:// | ||
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+ | Please, only submit the request if you truly cannot use the services, for example because you are no longer at the dormitory. | ||
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+ | Having trouble logging | ||
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+ | ===== Office hours ===== | ||
- | Currently this is from Monday 23rd March to Sunday 5th April, but may be extended. | + | To protect our volunteers, as well as you, we are closing the personal office hours in LAB. This is valid from Monday 23rd March. |
==== Solving user issues ==== | ==== Solving user issues ==== | ||
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Mainly for people who already use Microsoft Teams - we have created a team. You can join it using this code: **mq7m0az**. You will then find a support channel which you can visit. | Mainly for people who already use Microsoft Teams - we have created a team. You can join it using this code: **mq7m0az**. You will then find a support channel which you can visit. | ||
- | <note warning> | + | <note warning> |
===== Directives of the Chairman ===== | ===== Directives of the Chairman ===== | ||
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* the office hours in LAB have been currently suspended (see the section above). | * the office hours in LAB have been currently suspended (see the section above). | ||
- | The Board of Club Sincoolka will review the options of membership fee refund or other compensation. | + | The Board of Club Sincoolka will review the options of membership fee refund or other compensation. Once the process is in place, you will be fully informed. |
+ | You may expect more information on 20th April. | ||