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en:verejne:sit:index [10.06.2020 21:17] – [Office hours] Pavel Valach | en:verejne:sit:index [28.11.2023 13:16] (current) – [Register other devices] Karel Kopecký | ||
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Our dedicated team of volunteers from both Sincoolka and [[https:// | Our dedicated team of volunteers from both Sincoolka and [[https:// | ||
- | ===== Office hours ===== | ||
- | Time appointed to new members registration and solving user issues with local network connection is currently: | + | ===== Network rules ===== |
- | **each Monday between 8 pm. and 9 pm.** | + | Summary of the most important stuff: |
+ | | ||
+ | * This is an academic network, meaning that the primary uses are research, education | ||
+ | | ||
+ | | ||
+ | * The user must not //by any means// share the connection to the third parties. This is why //we will not connect your routers//. | ||
- | Office hours take place in " | + | {{ : |
- | For other inquiries, please contact [[admin@sin.cvut.cz]] or try [[https:// | ||
- | ===== How to connect | + | ===== How to first register |
- | **Are you currently at either Sinkuleho or Dejvická dormitory? | + | <note tip> |
+ | |||
+ | **Are you currently at either Sinkuleho or Dejvická dormitory? | ||
**During the registration, | **During the registration, | ||
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**If you want to register other devices or change the currently registered devices, | **If you want to register other devices or change the currently registered devices, | ||
+ | < | ||
+ | ===== How to connect ===== | ||
+ | |||
+ | To connect, you may use both cable connection and Wi-Fi. The Wi-Fi is more unreliable, while the cable should be rock solid and much faster. Click the icons below to find out more. | ||
+ | |||
+ | | | ||
+ | | | ||
+ | |||
+ | ===== Office hours ===== | ||
+ | |||
+ | We have regular office hours, where our volunteers register new members and solve user issues with local network connection: | ||
+ | |||
+ | ==== Current office hours ==== | ||
+ | |||
+ | Current office hours: | ||
+ | |||
+ | * each Monday, 8-9pm | ||
+ | * each Wednesday, 8-9pm | ||
+ | |||
+ | |||
+ | The office hours are for our office in the " | ||
+ | ==== Email and other communication ==== | ||
+ | |||
+ | We can resolve most inquiries [[https:// | ||
+ | |||
+ | We have a bunch of walkthroughs below. If you are facing issues, you may try to follow [[en: | ||
+ | |||
+ | You may also utilise our phone line [[tel> | ||
+ | We cannot activate new accounts via phone, but we can for example set an appointment if you can't visit the office hours, or prolong the deadline for payment, if there is valid need. | ||
+ | |||
+ | <note warning> | ||
===== Services offered ===== | ===== Services offered ===== | ||
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===== Tech details ===== | ===== Tech details ===== | ||
- | Our uplink is to CTU - Computing and Information Center with available bandwidth of 1 Gbps. That is what you can get using the cable connection. | + | Our uplink is to CTU - Computing and Information Center with available bandwidth of 10 Gbps. A full 1 Gbps is available to you using the cable connection. |
- | Maximum TCP throughput of Wi-Fi is approx. 200 Mbps at Sinkuleho dormitory and approx. 600 Mbps at Dejvická dormitory (802.11ac). | + | Maximum TCP throughput of Wi-Fi is approx. 200 Mbps at Sinkuleho dormitory and approx. 600 Mbps at Dejvická dormitory (802.11ac). We are getting ready for Wi-Fi 6 (802.11ax). |
- | Core switch Juniper EX4600 aggregates all access switches at Sinkuleho dormitory (Juniper, 3Com, Cisco); available bandwidth per switch is 10 Gbps. | + | Core switch Juniper EX4600 aggregates all access switches at Sinkuleho dormitory (Juniper, Cisco); available bandwidth per switch is 10 Gbps. |
- | Dejvická dormitory is also connected to Sinkuleho dormitory, using a wireless 80 GHz (71-76, 81-86 GHz) link. Licensed capacity is 2 Gbps, currently 1 Gbps is available. | + | Dejvická dormitory is also connected to Sinkuleho dormitory, using a wireless 80 GHz (71-76, 81-86 GHz) link. Licensed capacity is 2 Gbps. |
<note tip>Did we get your interest peaked? Are you longing to know more? Feel free to give us a knock or [[https:// | <note tip>Did we get your interest peaked? Are you longing to know more? Feel free to give us a knock or [[https:// |