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--- en:verejne:sit:tiskarna [23.04.2022 18:17] – added pricing Pavel Valach
+++ en:verejne:sit:tiskarna [09.07.2025 17:15] (current) – [Uživatelská politika nedovoluje uživateli XXX tisknout / User policy prohibits the user XXX to print] Karel Kopecký
@@ Line 1: / Line 1: @@
 ====== Network printer ======
+<note important>
-{{ :verejne:sit:tiskarna:dsc37049.jpg?200}}
+We have switched to a deposit payment system (see below)!
-At this time, there is a network printer HP Color LaserJet Professional CP5225dn available. The printer has automatic duplex unit installed for A3 and A4 paper formats.
+</note>
-Printed documents can be collected in the kitchen on the east wing of corridor no. 13 (next to the server room), through the hole in the door between the kitchen and the server room.
+The printer can be found **in the entry hall of the Sinkuleho dormitory** (3rd hall, where the reception is), by the baguette vending machine.
-You can ask us by [[tisk@sin.cvut.cz?subject=Question%20about%20network%20printer|email]] for further details.
+Print history and account details can be found on [[https://print.sin.cvut.cz]] after logging in to MyQ system.
-Your printing history can be found in [[https://sinis.sin.cvut.cz/lang_change.php?lang=en|SINIS]].
+Parameter overview of printer TOSHIBA e-STUDIO2505AC and MyQ system on Sinkuleho dormitory:
-===== Printer connection details =====
+| Colour printing  | Colour, B&W  |
+| Paper formats  | A4, A3  |
+| Duplex  | Yes  |
+| Scanner/copier  | Two-sided feeder, panel  |
+| Print job submission  | IPPS, Email, Web interface, Android application, iOS application  |
+| Scan job submission  | User's email, Network drive  |
+| Resolution  | up to 600dpi  |
-<note important>Printing only works from Club Sincoolka network.</note>
+Printer's technical specification sheet: {{:verejne:sit:estudio2505ac.pdf|PDF}}
-**Testing:** The printer is available using IPPS protocol at the following address:
-  * For Windows: <code>https://tisk2.sin.cvut.cz:631/printers/sin-c13-hp</code>
+===== Pricing and recharging your printing account =====
-  * For Linux / Android / macOS: <code>ipps://tisk2.sin.cvut.cz/printers/sin-c13-hp-pcl3</code>
-Setup instructions for your operating system can be found **in the links below**.
+^ Size ^ B&W ^ Color ^
-===== How to print =====
+| **A4** | 0,80 Kč | 2,00 Kč  |
+| **A3** | 1,60 Kč | 4,00 Kč  |
-{{indexmenu>:en:verejne:sit:tiskarna#5|tsort nsort}}
+Prices include VAT (DPH) of 21%.
-===== How to top up your account =====
+You can recharge your printing account with a **czech wire transfer** (this requires a czech bank accnout, SEPA/SWIFT is not supported):\\
-You can charge your account **in cash** with the administrators, either [[en:verejne:sit:index#Office hours|during the office hours in LAB]], or you can write to [[tisk@sin.cvut.cz]] and someone will respond.
+<note important>
-You can write to [[tisk@sin.cvut.cz]] to get 10 CZK free, to test the printing.
+Payment with incorrect symbols will not be processed! Minimum deposit amount is 200CZK!
-===== Pricing =====
+</note>
-We calculate the cost of printing based on the paper used, and the amount of toner used. Each page is first decomposed to the four basic color elements - Cyan, Magenta, Yellow and BlacK - and then the price is calculated based on color usage.
+**Account No.: 99924050/2010**\\ **Variable symbol (VS): <Your SINIS UID>**\\ **Specific symbol (SS): 900**
-Technical details of accounting are available [[verejne:sit:tiskarna:uctovani|on a special page]] (in Czech only).
+**[[https://sinis.sin.cvut.cz/index.php?page=print|QR code payment in SINIS]]**
-In reality, you can expect black&white pages to cost 1–2 CZK per page. This depends on how much text and graphics you have on the page. Color pages vary wildly.
+But don't worry, you can ask for your unused credit back in case you're leaving the dorm - simply contact printer admins at tisk@sin.cvut.cz
-**Price list:**
+If you are unable to perform a Czech wire transfer, ask your Czech friend for help, or the Chairman for recharging your printing account in cash: [[predseda@sin.cvut.cz]]
-^ Toner    ^ Price for 1% coverage of the page (incl. VAT)  ^
+Payments get processed usually in less than 10 minutes, after which you will receive a confirmation email. In case your payment wasn't processed correctly, and has not been assigned in ~2 days, please contact the printer managers: **[[tisk@sin.cvut.cz]]**, same for refunds and chargebacks.
-| BlacK     | 0,11 Kč                    |
-| Cyan      | 0,16 Kč                    |
-| Magenta   | 0,16 Kč                    |
-| Yellow    | 0,16 Kč                    |
-These are the prices for an A4 page. With A3, the price per percent is //doubled//, because the possible printing area is twice as big.
+===== The deposit system =====
-**Price list for papers:**
+**The minimum deposit amount is 200CZK.** Your printing account must have been funded to the minimum deposit amount at least once per deposit period.
-^ Paper format  ^ Price per sheet (incl. VAT)  ^
+**The deposit period is one year**, from 1st of January to the 31st of December (inclusive) in a given year.
-| A4     | 0,50 Kč             |
-| A3     | 1 Kč                |
-FIXME If you want to have an idea about the price of your print, we will publish a guide soon, how to find out.
+How-to:
+  - Fund your printing account with at least 200CZK, which will activate it (you'll get an email)
+  - Print and recharge your account thought the deposit period (year) as you wish
+  - On the new year:
+     - If you have at least 200CZK on your printing account, it will stay activated.
+     - If you have less than 200CZK on your printing account, it will deactivate (you'll get an email), if you wish to reactivate it, recharge your account to at least 200CZK or ask for a refund by sending an email to tisk@sin.cvut.cz (see above).
-===== Issues =====
+We have introduced the deposit system to save on accounting costs, which helps to keep the printing as cheap as possible.
-Paper format //letter// is not supported.
+The deposit system is defined in the SIN-IP-2025/2: [[https://wiki.sin.cvut.cz/_media/verejne/dokumenty/predpisy/sin-ip-2025-02_zalohy.pdf]] (Czech).
-If there is any issue with your printing job, you should receive an email from us. Beware that it may end up in Junk / Spam folder.
+===== MyQ System =====
-Please, report any problems with the printer to email address [[tisk@sin.cvut.cz?subject=I%20have%20a%20problem%20with%20network%20printer|tisk@sin.cvut.cz]].
+** Log in to the MyQ system on address [[https://print.sin.cvut.cz]]. **
+MyQ is a printing management system. It allows for submitting print jobs to the server. They are released after authentication on the physical printer (release-on-tap). It offers features such as print job submission and monitoring, user authentication, mobile printing and scanning.
+You can log in to MyQ using your username (likely name.surname), or your own (SINIS) email and SINIS password on [[https://print.sin.cvut.cz]].
+You can submit, or monitor jobs, view spent and recharged credits on your printing account.
+===== Printing =====
+==== Web interface ====
+You can submit a print job straight from the web interface. This is especially suitable for occasional printing.
+After logging in, on homepage in section //Jobs > Print file...//
+{{:verejne:sit:20250312-1203251.png?400 |MyQ homepage}}{{:verejne:sit:20250312-120534.png?225|MyQ print dialog}}
+**MyQ web interface can only be accessed from the CTU network.**
+==== Email attachment ====
+Print jobs can also be submitted as attachments to an email sent to **[[printer@sin.cvut.cz]]**. The default settings are //colour//, //simplex// and //no toner saving//. This can be changed by adding the following keywords into the email's Subject field:
+| ''#color'' / ''#mono'' | Colour / B&W printing |
+| ''#simplex'' / ''#duplex'' | One-sided / Two-Sided printing |
+| ''#ecooff'' / ''#ecoon'' | Economical / Non-economical toner usage |
+Job admission via email takes roughly 30 seconds. If an error occurs (e.g. unsupported format), the system returns an error message.
+==== Printing over the network using IPPS ====
+Print jobs can be submitted over the IPPS protocol (Internet printing protocol secured) on address [[ipps://print.sin.cvut.cz:443/queue/Default]], **but it's necessary to add a username** that corresponds to your SINIS username (likely //name.surname//).
+**Adding a printer on Linux:** (it's necessary to change the username!):
+<code bash>
+lpadmin -p Sincoolka-MyQ -E -v ipps://print.sin.cvut.cz:443/queue/Default -m everywhere;
+mkdir ~/.cups 2>/dev/null; echo "User my.username" > ~/.cups/client.conf
+</code>
+And then reboot your computer.
+**Adding a printer on Windows** using PowerShell (it's necessary to edit the username!):
+<code powershell>
+Add-Printer -IppURL https://my.username@print.sin.cvut.cz:443/queue/Default
+</code>
+Execution takes up to several minutes. If you wish to use the graphical interface to set up a printer on WIndows, use [[https://uzivatelske.jmeno@print.sin.cvut.cz:443/queue/Default]] as the printer's address.
+**Network printing is only available from the CTU network.**
+==== Network printing using a client application ====
+**Printing using a client application is only available from the CTU network.**
+Android: [[https://play.google.com/store/apps/details?id=com.myqsolution.myqx]]
+iOS: Search and install //MyQ X// on the App Store.
+<note important>To finish the print job, you need to sign in to the printer using your ISIC, or your SINIS  credentials!</note>
+===== Scan =====
+Scanning on both panel and feeder can be performed with a resolution of up to 600dpi. Feeder scan is prioritized if paper is present (a blue indicator light is on).
+==== Scan to email ====
+Scanning and sending file(s) to the user's (personal, or "school email" in SINIS) email. The system sends the scan as an attachment up to 24MB, otherwise, a download link on the MyQ system is sent instead. The system sends emails from the address printer@sin.cvut.cz - check the SPAM folder in case no email was received.
+The default settings are a 200dpi PDF with JPEG compression, so the resulting file can easily be sent as an attachment. That corresponds to tens of coloured pages with text and colour graphics.
+===== Using the printer =====
+==== Logging in ====
+You can log in to the printer using your SINIS username (usually "firstname.surname", see in SINIS) and password, or by tapping your ISIC, if you have registered it.
+How to register ISIC (or different RFID card, like the CTU card, Lítačka,...):
+  - Log in with your username and password
+  - Tap and "ID Card Registration" (bottom left)
+  - Tap the ISIC onto the reader (left to the printer's console)
+  - Next time, you can log in just by tapping your ISIC card on the reader
+{{:verejne:sit:pasted:20250709-170151.png?400|none| MyQ terminal home screen on the printer}}
+===== Troubleshooting =====
+==== Uživatelská politika nedovoluje uživateli XXX tisknout / User policy prohibits the user XXX to print ====
+You have not recharged your account to the minimum deposit amount in this deposit period (see above). Refund your account and it should get reactivated within cca 15 minutes (you'll get an email). If it is not reactivated after 48 hours, please contact us at tisk@sin.cvut.cz
+==== MFP jednotka není v klidovém stavu / MFP unit is busy ====
+Press OK and ignore the error message.